08 numbers
Small business telephone systems and free phone number
0800 numbers that you use with your small business telephone system are quite commonly know as free phone numbers (or toll free, free call numbers)
So this is why they are known as free phone numbers.
0800 number calls made by your customers, business partners, suppliers and so are free of charge. It doesn’t matter for how long the customer talks to this number he will have to pay nothing.
It follows a reverse mechanism, whereby the business that has this number is charged for any incoming call. The call charges depend on the call package the company is using. So if the customer calls you, they don’t have to worry about the duration or the call charges as you as a business will be paying the cost.
So is it worth having an 0800 number and bare the cost of incoming calls on yourself?
0800 number will cost you extra but there are many benefits that can be reaped only if you have an 0800 number applied to your small business telephone system. A free call to customer means more enquiries, better feedback and most important of all satisfied customer. And almost in all cases benefits of a free phone will outweigh its costs.
For more information on other non geographical numbers such as 0845 numbers and 0844 numbers please contact 08 Direct.
0800 numbers are cheap for startups
In these days of global recession, startups are looking for cost-effective ways of running business and using 0800 numbers have turned out be the best solution to it, especially for startups.
First of all, a 0800 number portrays your company big, even if it’s a startup. As 0800 numbers are Non-Geographic Numbers, its give the company a national image. Even if you shift your business to any other location in the country, you can still use that number for lifetime. Using 0800 number you can save money because it is cheaper to have a customer to call you on your 0800 number than it is for you to call them on their number.
0800 numbers have turned out to be a very tool for establishing long lasting relationship with your customer base. Since 0800 numbers are free of charge, customers feel free to share their problems enquiries with the company. Calling on 0800 uk numbers inspire customers to call you more in the future as statistics proves that a customer is 185% more likely to call a free number than to a charged one. Recent studies shows that 0800 number company are more customer-centric and gives impression that they are more willing to listen to customer complaints. For a company a customer who complaint and was dealt satisfactorily is more loyal than the one who has never complaint.
